Frequently Ask Questions

What is your return policy?

When it comes to personalized items, we take great care to ensure that everything is perfect before it leaves our facility. Unfortunately, we cannot accept returns on personalized items unless the mistake was ours. We appreciate your understanding and hope that you are completely satisfied with your purchase.

Can I do a fundraiser for my cause?

Great to hear that you're interested in fundraising opportunities with us! We'd be happy to help. Please fill out the form on our homepage to get started. Thank you!

What is your turn around time?

Please note that our items are customized and personalized, which means they are made to order. Shipping time typically takes 10-14 days, but vary depending on the size of the order and time of year. Thank you for your patience and understanding.